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On this page
  • DEADLINE_EXCEEDED
  • PERMISSION_DENIED
  • UNAUTHENTICATED
  • NOT_FOUND
  • INVALID_INPUT
  • OUT_OF_MEMORY
  • INTERNAL_ERROR
  • NOT_INITIALIZED
  • CONNECTION_ERROR
  • LOOKUP_FAILED
  • LOOKUP_TIMED_OUT
  • RESOURCE_EXHAUSTED
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Errors

A list of error statuses that we return

PreviousIdentification/MatchingNextChangelog

Last updated 3 months ago

DEADLINE_EXCEEDED

The operation has taken longer than expected.

Action: Please try the operation again. If the error persists, contact .

PERMISSION_DENIED

The user does not have permission to do this operation.

Action: If this is not expected behaviour, please contact .

UNAUTHENTICATED

Something went wrong during authentication or your credentials are invalid.

Action: Please check your credentials.

NOT_FOUND

The file we are trying to fingerprint does not exist.

Action: Please check your media file.

INVALID_INPUT

The input provided is not valid.

Here are some common issues:

  • Media file is invalid or not supported

  • Fingerprint is not provided

  • Fingerprint type is invalid

  • Search type is invalid

OUT_OF_MEMORY

You have run out of memory during the operation.

Action: Please verify your machine's resources.

INTERNAL_ERROR

Something unexpected happened on our end.

NOT_INITIALIZED

Something that should be running isn't.

CONNECTION_ERROR

There was an issue connecting connecting to a service.

Action: Please check your network configuration and verify you can connect to our servers.

LOOKUP_FAILED

The lookup could not be completed.

LOOKUP_TIMED_OUT

The lookup took too long.

RESOURCE_EXHAUSTED

It looks like you have exceeded your rate limit.

Action: Please update your request rate and try again.

Action: Please your input is correct.

Action: Please try the operation again. If this persists, please contact .

Action: Please contact

Action: Please try the operation again. If this persists, please contact .

Action: Please try the operation again. If this persists, please contact .

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