# Errors ### DEADLINE\_EXCEEDED The operation has taken longer than expected. Action: Please try the operation again. If the error persists, contact [support](mailto:search-help@pex.com). ### PERMISSION\_DENIED The user does not have permission to do this operation. Action: If this is not expected behaviour, please contact [support](mailto:search-help@pex.com). ### UNAUTHENTICATED Something went wrong during authentication or your credentials are invalid. Action: Please check your credentials. ### NOT\_FOUND The file we are trying to fingerprint does not exist. Action: Please check your media file. ### INVALID\_INPUT The input provided is not valid. Action: Please [verify](/search/sdk-integration/search-pex-registry/basic-usage.md) your input is correct. Here are some common issues: * Media file is invalid or not supported * Fingerprint is not provided * Fingerprint type is invalid * Search type is invalid ### OUT\_OF\_MEMORY You have run out of memory during the operation. Action: Please verify your machine's resources. ### INTERNAL\_ERROR Something unexpected happened on our end. Action: Please try the operation again. If this persists, please contact [support](mailto:search-help@pex.com). ### NOT\_INITIALIZED Something that should be running isn't. Action: Please contact [support](mailto:search-help@pex.com) ### CONNECTION\_ERROR There was an issue connecting connecting to a service. Action: Please check your network configuration and verify you can connect to our servers. ### LOOKUP\_FAILED The lookup could not be completed. Action: Please try the operation again. If this persists, please contact [support](mailto:search-help@pex.com). ### LOOKUP\_TIMED\_OUT The lookup took too long. Action: Please try the operation again. If this persists, please contact [support](mailto:search-help@pex.com). ### RESOURCE\_EXHAUSTED It looks like you have exceeded your rate limit. Action: Please update your request rate and try again. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.pex.com/search/faq/errors.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.