A list of error statuses that we return
The operation has taken longer than expected.
Action: Please try the operation again. If the error persists, contact support.
The user does not have permission to do this operation.
Action: If this is not expected behaviour, please contact support.
Something went wrong during authentication or your credentials are invalid.
Action: Please check your credentials.
The file we are trying to fingerprint does not exist.
Action: Please check your media file.
The input provided is not valid.
Action: Please verify your input is correct.
Here are some common issues:
Media file is invalid or not supported
Fingerprint is not provided
Fingerprint type is invalid
Search type is invalid
You have run out of memory during the operation.
Action: Please verify your machine's resources.
Something unexpected happened on our end.
Action: Please try the operation again. If this persists, please contact support.
Something that should be running isn't.
Action: Please contact support
There was an issue connecting connecting to a service.
Action: Please check your network configuration and verify you can connect to our servers.
The lookup could not be completed.
Action: Please try the operation again. If this persists, please contact support.
The lookup took too long.
Action: Please try the operation again. If this persists, please contact support.
It looks like you have exceeded your rate limit.
Action: Please update your request rate and try again.
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